Location: Johannesburg (JHB) / Pretoria (PTA)
Role Type: Hybrid (Primarily On-Site)
Employment Type: Full-Time
Positions Available: 6–8
ABOUT ALIMAMA SPACES
Alimama Spaces owns and manages one of the largest short-term rental portfolios in South Africa, with a rapidly expanding footprint. We pride ourselves on operational excellence, strong guest experiences, and building scalable systems supported by a high-performance team culture.
We are looking for driven, detail-oriented Property Hosts to support day-to-day operations on the ground, deliver 5-star guest experiences, and ensure our properties are consistently maintained to a high standard.
ROLE OVERVIEW
The Property Host is the frontline representative of Alimama Spaces. You will be the primary point of contact for guests, responsible for ensuring that properties are guest-ready, well-maintained, and delivering a consistent 5-star experience before, during, and after each stay.
This role is fast-paced, operationally demanding, and ideal for someone who thrives in a dynamic environment with multiple moving parts.
KEY RESPONSIBILITIES
Guest Experience & Hosting
- Act as the main point of contact for guests during their stay
- Respond to guest enquiries, requests, and issues promptly and professionally
- Assist with guest check-ins and check-outs
- Ensure guests receive a 5-star service experience throughout their stay
Property Operations & Readiness
- Ensure properties are guest-ready to a high standard at all times
- Conduct regular property inspections and spot checks
- Perform pre and post-stay inspections
- Coordinate with housekeeping and maintenance teams to resolve issues
- Assist with onboarding new properties into the portfolio
Coordination & Administration
- Coordinate across departments (Housekeeping, Maintenance, Finance, CX)
- Perform administrative tasks related to property operations
- Maintain accurate records and reports
- Support the Property Portfolio Manager with day-to-day operational tasks
REQUIREMENTS & QUALIFICATIONS
Essential
- Based in Johannesburg or Pretoria
- Willing to work weekends and public holidays
- Valid driver’s licence is required (having a reliable vehicle is an advantage)
- Previous experience within the short-term rental / hospitality / property hosting space
- Strong communication and interpersonal skills
- Excellent time management and organisational skills
- Ability to multitask and work efficiently under pressure
- High attention to detail
- Tech-savvy and comfortable using digital tools and systems
- Professional, responsible, and reliable
- Strong coordination and critical thinking skills
- A team player with a positive attitude and strong work ethic
Important to Note
- We hire for attitude, reliability, and willingness to continuously learn
- Formal academic qualifications are not a strict requirement
- A strong work ethic, adaptability, and a great attitude are valued above all else
WHAT WE OFFER
- Tools of trade (laptop and cellphone)
- Competitive incentive structure based on KPI performance
- Career growth path within the company
- Exposure to a large, professional property management operation
- Opportunity to grow into senior operational or management roles
Application Instructions – Property Host Role
If you believe you are the perfect fit for this role and are excited about building a career with a fast-growing property management company, we would love to hear from you.
Please send your CV and cover letter in PDF format to murshid@alimamaspaces.com with the subject line:
“Application – Property Host”
Kindly include any relevant certificates or diplomas, where applicable.
Only shortlisted candidates will be contacted.
